EDD’s CalJOBS site has been down for several days. Here’s why that’s a big deal

California’s online CalJOBS portal, which connects people seeking jobs with employers and where many people who receive unemployment benefits are required to post their resumes, is experiencing an outage.The Employment Development Department said Wednesday that vendor Geographic Solutions, Inc., has been facing a nationwide outage that is also affecting agencies in other states. “GSI has notified states that it is investigating the outage and working 24 hours a day to bring its systems back online as soon as possible,” EDD said. “GSI will provide additional information as soon as possible.”According to an internal EDD communication on Wednesday obtained by KCRA 3 Investigates, the portal has been unavailable to all users since Monday. EDD told staff to expect that services would not be restored until after the Fourth of July holiday. (Video above: Newsom’s budget includes funding to address EDD issues)EDD said that as a result it has temporarily waived a CalJOBS registration and resume upload requirement for unemployment insurance recipients. That’s important because people who receive unemployment benefits are required to register for CalJOBS and post their resumes unless otherwise told not to do so by EDD. People with CalJOBS accounts also need to update their registration information and work history, according to EDD’s website. But EDD said Californians are still required to search for work and could create profiles on other job-search sites and respond to job openings elsewhere. A source inside EDD told KCRA 3 that the connectivity issue is also affecting paid family leave and that some managers are sending out staff directives via paper and pencil so that “when the systems come back up they can input what they did during the downtime.” This is the latest challenge for EDD, as the beleaguered agency deals with a backlog in claims, billions in pandemic unemployment assistance fraud and disability fraud. KCRA 3 has detailed EDD’s problems in the documentary “Easy Money.”

California’s online CalJOBS portal, which connects people seeking jobs with employers and where many people who receive unemployment benefits are required to post their resumes, is experiencing an outage.

The Employment Development Department said Wednesday that vendor Geographic Solutions, Inc., has been facing a nationwide outage that is also affecting agencies in other states.

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“GSI has notified states that it is investigating the outage and working 24 hours a day to bring its systems back online as soon as possible,” EDD said. “GSI will provide additional information as soon as possible.”

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According to an internal EDD communication on Wednesday obtained by KCRA 3 Investigates, the portal has been unavailable to all users since Monday. EDD told staff to expect that services would not be restored until after the Fourth of July holiday.

(Video above: Newsom’s budget includes funding to address EDD issues)

EDD said that as a result it has temporarily waived a CalJOBS registration and resume upload requirement for unemployment insurance recipients.

That’s important because people who receive unemployment benefits are required to register for CalJOBS and post their resumes unless otherwise told not to do so by EDD. People with CalJOBS accounts also need to update their registration information and work history, according to EDD’s website.

But EDD said Californians are still required to search for work and could create profiles on other job-search sites and respond to job openings elsewhere.

A source inside EDD told KCRA 3 that the connectivity issue is also affecting paid family leave and that some managers are sending out staff directives via paper and pencil so that “when the systems come back up they can input what they did during the downtime.”

This is the latest challenge for EDD, as the beleaguered agency deals with a backlog in claims, billions in pandemic unemployment assistance fraud and disability fraud.

KCRA 3 has detailed EDD’s problems in the documentary “Easy Money.”

Contributed by local news sources

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